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Albanian consulting and ICT implementing company with a solid multidisciplinary team. It combines a sound skillset, thematic and methodological expertise with a long-standing experience, which allows us to provide business services in the government and private sector
With near teen years' experience in the market. We have an excellent reputation in the public sector and collaborate with the main companies of each different area of business activity.
We are committed to deliver world-class services to enable our public and private sector customers, to overcome their technological and digital transformation challenges.
We strive to achieve these as we empower our employees to work with integrity, at highest quality, based on best international standards and practices.
At Smart ICT we offer a wide range of structured ICT services in every area of activity: Systems and Communications, Security, Business Intelligence, Customised Development, etc. Our Senior Management leads the company in an approach that is firmly orientated around the client.
As result of a good company performance our business is grown year after Year. Smart ICT Services successes are
measured by the increase of efficiency. We identify the real problems, and we offer solutions that are specific, achievable,
tailored to the client’s needs and contribute to the increase of efficiency.
We have a healthy financial position as a result of our firm belief in reinvestment, and the company
has seen sustained growth in turnover since its beginnings due to an internal structure that adapts to
the actual needs of clients, with a focus on controlling costs.
Team of over 150 highly qualified professionals trained in various forms of information technology.
The company has 10 full time experts and a network over 50 highly qualified experts with practical
experience in the domains of organizational development and process improvement, public administration
management, IT consultancy, grant writing, project audit and project management. The interdisciplinary
and complementarity of our expert team as well as our additional in-house capabilities possess both
thematic expertise of academic and practical nature.
Our team have a extensive experience in working with clients in different sectors of government
or business activity. Our knowledge and training in best market practices guarantees our success
in the projects we undertake.
We are firmly orientated around the needs of our clients, providing efficiency, effectiveness and productivity, meeting their methodical and technological needs and offering flexible and scalable solutions. And all of this is achieved with innovation as a priority.
At Smart ICT Services we firmly believe that success is based, to a certain degree, on continued training in information technology. For this reason we have developed an extensive technological training and capacity-building programme for all Smart ICT Services employees and network experts.
Since 2017 we are certified according to the standard ISO 9001 and from 2019 standard 14001, 20000 and 27001 and we have renewed our commitment to the 10 principles of the global Compact of the United Nations. At Smart ICT Services are convinced that by adopting a set of ethical, social, quality and environmental commitments will help us move towards excellence and enhance our competitiveness.